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Retain Customers By Turning Refunds Into Exchanges

Give shoppers the return options they want,
so they’re less likely to choose a refund. Incentivize exchanges and reduce refunds with Bonus Credit.

Exchange and refunds with Shopify
Bonus credit for incentivizing exchanges and store credit

ReturnLogic helps you save on each return.

Average Percentage Decrease in Refunds

30%


Average Amount Saved Per Return

$5


Average Time Saved Per Return

15min

Save time by automating exchanges.

Impress your shoppers with a hassle-free returns experience. Give shoppers an incentive to choose an exchange over a refund with Bonus Credit and retain them for a lifetime.

picture of exchange credits and Bonus Credit
Exchange returns management platform

Improve brand awareness + boost lifetime value.

Let your shoppers easily exchange their product for something similar or let them explore your product catalog to find something new. Retain revenue and upsell.

Protect your margins and reduce fraud.

Make sure shoppers don’t take advantage of your team by automatically enforcing your return policies. Returns management disposition tracking keeps shoppers from gaming the system.


Ready to transform the way your team handles returns?

Talk to a returns specialist to see if you’re a good fit!

Refunds + Exchanges: See how an ecommerce exchange workflow works.

Beachwaver light logo
Goodr white logo
oofos white logo
Decathlon white logo
The sak white brand logo
Dossier white logo

Our customers love it. They like the ability to start a return on their own, and not have to go back-and-forth with us. We used to get weekly or even daily complaints about returns. Now we don’t get any. Even visually, it’s much better for our customers.
Squid Socks ⭐⭐⭐⭐⭐
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