RETURNLOGIC RESOURCES
Returns Management Resources
Explore ReturnLogic’s resources to learn best practices and tips for managing returns. Dive into our Ecommerce 101 guides, videos, ebooks, podcasts, blogs, case studies, and more!
Ecommerce 101 Guides:
YOUR GUIDE TO UNDERSTANDING
Returns Management in Ecommerce
What you’ll learn:
- Definition and Importance of Returns Management
- Key Components of Returns Management
- What is Returns Management Software?
- What is the Difference between Returns Management and Reverse Logistics?
- What is Reverse Logistics?
- Key Processes in Reverse Logistics
- Overlapping Areas and Integration Opportunities
- Benefits of Effective Returns Management and Reverse Logistics
- Challenges in Implementing Returns Management and Reverse Logistics
- Returns Management Best Practices
- Reverse Logistics Best Practices
- Best Shopify Returns Apps
- Best Returns Management Software
- How to Streamline Returns with ReturnLogic
- Best Reverse Logistics Companies
- Shopify Returns Apps vs. Returns Management
- Implementing Returns Management Software: a Step-by-Step Guide
- Integration with Third-Party Providers
- Returns Management’s Role in Sustainable and Green Practices
- Returns Management Pricing and Support
- What is the Future of Returns Management?
- Wrapping up the Returns Management Guide
Your Guide to Understanding
Returns Management in Ecommerce
What you’ll learn:
- What is RMA
- What is a return authorization number?
- How does the RMA process work?
- What to consider before updating your RMA process
- Benefits of RMAs in ecommerce
- RMA optimization in the supply chain
- Best practices for RMA management
- Examples of successful RMA implementations
- What does RMA software look like?
- The TLDR on RMAs
Your Guide to Understanding
Return Policies
What you’ll learn:
- Types of Ecommerce Policies
- How to Write an Ecommerce Return Policy
- How to create a Shopify refund policy
- Returns Policy Best Practices
- Examples of Great Return Policies
- Returns Policy Challenges
- How to Prepare Your Return Policy for the Holidays or Season Sales
- Advantages of Return Policy Automation
- How Return Policies Can Increase Profits
- How Do You Know if Your Return Policy is Profitable?
- What is the Future of Return Policies?
Your Guide to Understanding
Warranty Returns
What you’ll learn:
- Why a warranty returns policy matters
- Do you need warranty and returns software for Shopify?
- What’s the number one problem with most returns and warranty requests?
- What’s the best way to handle Shopify warranty returns?
- How to make third-party warranties more manageable
- Why automating warranty claims is great for shoppers
- How warranty claim automation makes customer service simpler
- How to improve warehouse logistics with a top warranty returns software
- How decision-makers benefit from warranty return data
- What are examples of the best warranty return procedures in action?
- What is the future of ecommerce warranty returns?
- How to transform the way your team manages warranty returns
Case Studies:
Latest Blogs:
Most Popular Resources:
From our blog
Videos:
Video
Expanded Warranty Workflows Product Walkthrough | E-commerce Returns Management | ReturnLogic
5min
Video
Top 5 Tools That Every Shopify Merchant NEEDS to Have
4min
Video
Operational vs. Post-Purchase Returns Software | Which One is Right for Your Business? | ReturnLogic
4min
Ecommerce Glossary:
Customer Lifetime Value (CLV)
Customer lifetime value is a metric that estimates the total monetary value that an average customer will contribute to a company over the customer’s expected lifetime. CLV is conceptualized as the sum of all the transactions, including purchases, returns, shipping costs, etc. for an individual. Check out our Free CLV Calculator here!
Returns Optimization
Returns optimization involves continuous improvement strategies that use returns data to enhance the experience for the shopper, improve retailer operational efficiency, and grow profits. As an ecommerce retailer, returns are something that you’ll always deal with. Just like all other parts of your business, you want your returns management to get better with time.
Incentivizing Exchanges
With incentivizing exchanges, merchants can encourage shoppers towards an exchange with store credit, over a refund by offering additional (Bonus Credit) dollars to their total exchange amount, de-emphasize refunds during the exchange process, or using strategic shipping rules to allow free shipping on exchanges and store credits, but not refunds to protect their profits.
